Turn every student inquiry into a professional conversation
Course inquiries arrive during class hours, in the evening and all over WhatsApp. A dedicated Starliks agent answers every one of them, captures the details, and follows up until the student either enrols or says no.
- Course inquiries
- Registration follow-ups
- Parent calls
- Class reminders
Inquiries do not wait for the office to be free
In most institutes the person who answers the phone is also teaching, marking or handling registrations. So calls go unanswered, WhatsApp messages sit unread, and by the time somebody replies the student has already registered somewhere else.
Education is a follow-up business. Very few students enrol on the first call. They ask about the fee, they ask about the schedule, they say they will discuss it at home, and then nothing happens unless somebody calls them back.
That second and third call is exactly the work that gets skipped when the phone belongs to whoever is nearest. A dedicated agent makes those calls because it is the only thing they are there to do.
Who this is for
- Tuition institutes and study centres
- Higher education and degree providers
- Professional and certification training providers
- Online course and e-learning businesses
- Vocational and technical training centres
- Language schools and skills academies
What your agent handles
Everything the enrolment process needs, from the first ring to the first class.
- Course inquiry calls answered with accurate, approved information
- Fee, schedule, duration and entry requirement questions
- Parent inquiries handled patiently and professionally
- Registration and enrolment follow-up calls
- Lead follow-up on inquiries that did not convert
- Consultation and counselling appointment booking
- Trial class confirmations and reminders
- Class, exam and payment reminder calls
- WhatsApp inquiries answered with approved templates
- Student and parent feedback collection
- Support for intake promotional campaigns
- A clean daily record of every inquiry received
What changes for you
- No inquiry lost because everyone was teaching
- Consistent, accurate course information every single time
- Follow-up that actually happens, on a schedule
- A record of every inquiry, by course and by source
- Staff freed from the phone during class hours
- Parents dealt with patiently, which protects your reputation
Frequently asked questions
Will the agent know our courses well enough to answer?
Can you handle inquiries during an intake rush?
Can you call back students who inquired months ago?
Do you handle parent calls differently?
Can you take payments or registrations?
Before you send
Rough numbers are fine — we only need enough to price it.
- How many course inquiries you get in a normal week
- Whether inquiries come mostly by phone, Facebook or WhatsApp
- Your intake periods and when they get busy
- The number of courses the agent needs to know
- Whether you need evening or weekend cover
Get an education call centre quote
Tell us about your institute and your intake, and we will send an itemised quotation.
Intake season is won on the follow-up call
Get a quotation before your next intake, not during it.